Rocky Mountain Home Care and Hospice was recently named Agency of the Month by the Home Health Quality Improvement National Campaign. The local business, along with its sister companies located throughout Utah, California, Nevada, Idaho and Wyoming were selected from over 10,000 agencies nationwide.
Based on numerous criteria including Medicare outcomes, re-hospitalization rates and patient satisfaction, Rocky Mountain was recognized for their dedication to quality care.
Based on patients surveyed by an independent company, Rocky Mountain’s home care service is ranked above national average in the following:
- Knowledge of staff
- Staff accessibility
- Timeliness of visits
- Health care needs are met
- RN service
- Aide service
- Response to problems
- Courtesy and friendliness
- Recommend to others
- Safety/education training
- Pain management
- Social work/community service
- Communication from agency
According to Price Office Director of Operations April Barrett, Rocky Mountain Home Care and Hospice strives to accommodate patient requests. “Our goal is simply the best care,” she explained. “We are experts in what we do and we have the patient’s best interest at heart.”
As a home care agency, Rocky Mountain provides skilled services to patients who are receiving rehabilitation services following an illness, accident, surgery or other medical condition. “In home care, we focus on rehab and getting the patient back an optimal level of functioning,” Barrett stated. “We offer the widest variety of therapy available in the local area.”
Patients are provided with physical and occupational therapy, social work, nursing and aide services while on home health care. “We have nurses with up to 14 years experience in their specific field,” Barrett indicated. “We are unique because we specialize in each department. We don’t transition the nurses between home care and hospice.”
Although rehabilitation is the main priority of home care workers, they also emphasize education. Each patient receives information and teaching about their specific illness or disease and are taught by Rocky Mountain staff how to manage their health. Therefore, once a patient is released from home health services, they will be able to maintain their medical needs independently.
Individuals who have a difficult time leaving their home, experience frequent falls and are repeatedly hospitalized, may qualify for home care service.
Completely different from home care, hospice focuses on patient comfort, not rehabilitation. To qualify for hospice, a patient must have a life expectancy of six months or less, which is determined by a physician. Although this prognosis seems grim, many hospice patients live much longer than six months and are comfortable during this time.
Hospice patients receive nursing, aide, social work, chaplain, volunteer and physician services. Patients may reside in their home, skilled or assisted living facility.
With over 15 years of service in Carbon and Emery counties, Rocky Mountain Home Care and Hospice is the longest lasting agency of it’s kind in the area.
Most health insurance is accepted and pre-approval and pre-operative visits are available.
To find out more about home care and hospice services, contact Rocky Mountain at (435) 637-0665.